Diamond Expert

Customer Love.

Dive into real reviews from real people all over the globe, sharing their experiences with us since 2018.

Based on 2896 reviews
98%
(2852)
1%
(36)
0%
(4)
0%
(1)
0%
(2)
Stunning`

This bridal set exceeded my expectations. It is absolutely beautiful.

Even better than the photos!

This is my second purchase with Diamondrensu and just like before, they did not disappoint. The ring is very beautiful - even better than the photos! Thank you again, Team! 💜

Beautiful ring

My ring arrived and it is so beautiful, only I must have measured incorrectly and it was too big, I have taken it to the local jeweller to have it resized and I look forward to picking it up. I will definitely be purchasing from you again.

Very good quality and came super quickly.

It’s not pretty as seen in picture and video. Not worth for the price I paid

My dream ring

This ring is so stunning. It fits perfectly and is even more beautiful in real life. I get so many compliments and the quality is outstanding.

Absolutely beautiful engagement ring

I received the ring just over 2 weeks ago, the customer service was fantastic. I was getting nervous about when it would come and where to send it but the Lady that I talked to via email and message was super helpful.
When the ring had arrived I couldn't believe how perfect it was.
I proposed last week and my now fiance was over the moon with it.
I would definitely recommend it to others.

Great!

Great experience! Rings arrived ahead of the expected delivery date. They look great and are of excellent quality. I will definitely shop again!

Cushion Cut with Halo

I had my ring custom made by the team and they were lovely to deal with throughout the whole process. As it was custom made during the holiday period - the wait was a bit longer but it was definitely worth it when I received the ring. Thank you team - I love it and have already placed my second purchase! 💍

Georgeous Ring

I had amazing experience of ordering a ring from Dhara, who had been extremely helpful and accommodating of all my request for the custom order i placed. I ordered an OMC elongated cushion in deep blue moissanite on a simple setting(same as one of the stock pieces). It came out beautifully and I am extremely impressed with the stone cut and ring quality. It sparkles beautifully. Love the ring and will place more custom order with diamondrensu..

Stunning

A perfect ring to go with my engagement and wedding ring. Would be beautiful on its own as well. Also came before the shipping time

Super Happy

Love my new rings - Trina was brilliant to deal with and the whole process was super easy. Would definitely buy again!

Love it!

Extremely happy with the the ring, better still my bride to be loves it.
Very happy with the overall experience and would purchase from here again.

Perfect!

Love it! Looks just like the picture and true to size! Super happy!

Engaged

Very happy with this ring! Looks absolutely stunning and is exactly what my partner wished for. I went for the 2ct option with the platnium band and it really is beautiful. Really good service with accurate delivery estimates. Will definitely be back for a matching wedding band!

So beautiful

The ring looks sparkly and delicate while still being a decent thickness. It is very beautiful!

Beautifully crafted ring I’m in love with it
Great customer service

Amazing ring, solid band, stone shines beautifully in natural light and the v style clamps secure the centre stone very well. For such a pretty ring solid and hardy for every day where perfect for engagement ring

Just stunning!

This ring is just beautiful! It is absolutely just like the photos and sparkles beautifully in the sun. I highly recommend buying from this company. It is the 2nd ring I have bought. They are just beautiful 😍 I hope the pics do it justice!

Hi Bec! Thank you so much for your gorgeous review. Your collection looks stunning on your hand.
xxx

Just stunning!

Ok so when I received my parcel from diamondrensu I didn't open it for a couple of hrs in case it wasn't what I was hoping.....it was just absolutely beautiful!!! I can't describe how beautiful it is. It is just as stunning as the photos online and sparkles in the sunshine so beautifully 😍 I love it so very much! I got in rose gold, which looks awesome with the blue. I couldn't recommend this ring more! If I haven't said already it is stunning ❤️ thankyou!
Hopefully my pics do it justice.

Hi Bec, We're so glad that you love your ring - and love that you kept yourself in suspense before opening it! :)
Thank you for choosing Diamondrensu and we hope to see your name on our order list again soon.
xx.

Service

They don’t tell you that if you exchange the ring for an alternative size that you have to pay almost $200 for “labor”. When if you return it you get a full refund and then just order the correct size, but they didn’t suggest this, just went straight to how they can squeeze more money out of the transaction. Their resize service is not great compared to competitors who offer a free resize.
Ring is average, just got it as a travel ring for mine so it’s fine for that purpose. Would go elsewhere in future.

Hi AD,
We are sorry you weren't happy with our resize policy, but also glad that you went ahead with it and have received your reimbursement for the resizing at a local jeweller. We've found that this approach works best for most customers, as they prefer to minimise the time their ring is out of sight. Plus, it's often more cost-effective than shipping it back and forth.

While we're disappointed to hear that the ring didn't exceed your expectations, we do value your honest opinion.

We're surprised to hear that you found the ring to be 'average,' as we consistently receive positive feedback from our customers. Our rings are often described as even more stunning in person.

We hope that you'll consider giving us another chance in the future.

Engagement ring

Amazing customer service and the ring is beautiful

Stunning!

Such a beautiful piece of jewellery! Many thanks for the communication and quick delivery as well. Loving it..!

Thank you so much for your kind words! It's wonderful to hear that you love your new ring.
Regards - the team at Diamondrensu Australia.